Privacy Policy | Compound Audio
Compound Audio is a trading name of Dapz Compound Audio Ltd, Registered in England & Wales
Effective Date: 1st January 2026
Compound Audio (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This policy explains how we collect, use, and protect your information when you use our website and services.
1. Information We Collect
We may collect and process the following data:
- Name
- Email address
- Billing and shipping address
- Phone number (if provided)
- Audio files and project-related materials
- Order history and transaction details
- IP address and browser data
- Website usage data (via analytics, if enabled)
We collect personal data directly from you when you complete forms on our website, create an account, upload audio files, place an order, or contact us. Certain technical information such as IP address, browser type, and anonymised usage data may be collected automatically through cookies and analytics tools to help improve our website and services.
2. How We Use Your Information
We process personal data based on legitimate interest, contractual necessity, and compliance with legal obligations.
- Process and fulfil orders
- Deliver mastering and vinyl cutting services
- Communicate regarding projects and support
- Issue invoices and manage payments
- Improve our website and services
- Comply with legal and accounting obligations
We do not sell or rent your personal data. We process personal data where necessary to fulfil our contractual obligations, for our legitimate business interests, to comply with legal obligations, and with your consent where required.
3. Payment Processing
Payments are processed securely through third-party providers such as Stripe or PayPal. We do not store full payment card details on our servers.
4. Audio Files & Project Materials
Audio files submitted to us are used solely for the purpose of providing the requested service. We treat client materials confidentially and do not share them with third parties without permission, except where required by law.
5. Data Retention
We retain client and order information for accounting and legal purposes in line with UK tax law requirements (typically 6 years).
Project files may be retained for a reasonable period for backup and client support purposes.
6. Cookies
Our website may use cookies to improve user experience and website performance. For detailed information, please refer to our Cookie Policy (UK).
7. Your Rights
Under UK GDPR, you have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing
- Request restriction of processing
If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO). To exercise these rights, contact us at:
8. Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, or disclosure.
9. Changes To This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
